The Triaton GmbH, one of Germany`s largest manufacturer-independent IT service providers, is assuming the maintenance for the IBM-Tivoli licensed software "Monitoring" and "Enterprise Console" for the Bertelsmann AG`s IT service provider arvato systems GmbH. The term of the contract is five years.

Triaton provides arvato systems with the latest Tivoli versions, releases or updates, which are necessary to monitor their system components, as soon as they become available. Dr. Michael Mörs, Director Data Center at arvato systems: "We administer all of our platforms, with the exception of the mainframes, with Tivoli. The application areas extend from setting up automation processes to system operating."

Dr. Mörs: "We already decided in favor of this complex product three years ago. Tivoli fulfills our international standards and will be utilized in Germany as well as in China and the USA. With Triaton, we`ve found a highly competent partner who has command of complexity and can provide us with comprehensive support. The well-balanced price-performance ratio in comparison with the competition is an additional plus for Triaton."

Company profiles

arvato systems
arvato systems is a subsidiary of the arvato AG, the Bertelsmann AG`s worldwide networked media service provider. arvato systems plans, develops, runs and maintains complex IT systems at more than 10 sites. 25 years of experience as an international IT service provider in the day-to-day management of IT solutions is the basis of their expertise in advising customers and realizing solutions to meet their needs.

Triaton - The BusinessProcessor
The Triaton GmbH, headquartered in Krefeld, is a company of the ThyssenKrupp Services AG and among the leading international IT service providers. The company is active worldwide and has circa 2,200 employees at home and abroad. In the fiscal year 2001/02, the systems house generated approximately 351 million euro in revenues. Triaton stems from the IT units of the Thyssen, Krupp, Hoesch and Hoechst groups and thanks to this history, has long-standing expertise in industry, particularly in the pharmaceuticals, chemicals, automotive, manufacturing, metal/paper/wood as well as public & health care segments. Due to the integration of the subsidiary ThyssenKrupp Health Care Services last year, Triaton provides numerous services in this industry as well.

Contact:
Stefan Ettwig
ThyssenKrupp Services AG
Phone: +49 (0)211/967-5091
stefan.ettwig@thyssenkrupp.com