/thyssenkrupp_logo_claim_d.svg){kind=logo}
Whistleblower system review page
Report a possible misconduct
As an international group with over 200 years of history, thyssenkrupp has a social responsibility. Our sustainable economic success is based on innovative strength, technological expertise, quality and customer focus. Strict compliance with applicable rules and laws determines our responsible actions. Compliance therefore has top priority and is driven by the zero tolerance priciple.
This means that we are committed to our core compliance topics anticorruption, antitrust law, data compliance, anti-money laundering, trade compliance, and all other laws. We also embrace our responsibility for good working conditions worldwide, particularly in the areas of human rights and environmental protection, and that certain principles and standards are also applied in our supply chains by suppliers and our business partners.
Serious information helps us to counteract violations at an early stage and reduce damage to our company, our employees and our business partners. We therefore take you and your concerns seriously! All thyssenkrupp employees as well as customers, suppliers and other third parties have the opportunity to submit reports.
We protect the interests of whistleblowers not only by setting up a secure whistleblowing system, but also by promising to treat incoming reports confidentially and to protect whistleblowers acting to the best of our knowledge by all appropriate means against any disadvantages resulting from a report. You can also report information completely anonymously, provided this is legally permissible.
Further information on the whistleblower system at thyssenkrupp can be found in the whistleblowing rules of procedure (see downloads right).
The persons entrusted with the management of the whistleblower system of the thyssenkrupp Group offer a guarantee of impartiality, are independent, are not bound by instructions and are sworn to secrecy.
Please note: The whistleblower system is not an emergency service! Please do not use the reporting channels of the whistleblower system to report an immediate threat to life, health or property, as the reporting channels are not designed for this purpose. If necessary, inform the relevant authorities like the police or fire department or the responsible internal security department.
Select the applicable topic.
As part of the spin-off of business divisions, different whistleblowing systems have been set up. See section below.
For reports regarding North America see the respective section below.
All Compliance Topics
The thyssenkrupp Whistleblowing System can be used to report possible violations of laws or guidelines within the Group, also anonymously if so desired.
Our electronic Whistleblowing System on the internet is available in 34 languages, and is open to all thyssenkrupp employees, but also to customers, suppliers, and other third parties. Access to the internet-based Whistleblowing System can be found using the link at the end of this section.
Reports received will be checked and handled by the Compliance Officers of thyssenkrupp AG (exception North America/Canada: NAVEX Global).
Follow-up communication between the Compliance Officer/NAVEX Global and the whistleblower is possible, anonymously if desired, by means of setting up a secure mailbox.
thyssenkrupp safeguards the interests of the whistleblower not only through this secure Whistleblowing System, but also by providing assurances that all information received by Group Function Legal&Compliance at thyssenkrupp AG will be treated in confidence, and that all means at our disposal will be used to protect whistleblowers acting in good faith from any disadvantages as a result of their disclosures.
During its investigations, thyssenkrupp will also strive to protect the legitimate interests of other persons affected by a disclosure. Casting suspicion on another person can have serious consequences for that person. It is essential that the Whistleblowing System is used responsibly.
In North America and Canada you can reach the TKNA Ethics Hotline here.
We are also happy to receive your information on potential misconduct via telephone.
Please dial one of the following number to access our reporting system via telephone. If you are asked to enter a Company Access Pin, please enter: 4541.
You will be guided through an automated telephone dialogue. During this process, you can describe the incident in detail.
| Brazil | +55 61 35507564 |
| Germany | +49 30 99257146 |
| France | +33 1 87212291 |
| Italy | +39 02 81480081 |
| Poland | +48 22 1523361 |
| Turkey | +90 216 9002897 |
| Singapore | +65 3138 2063 |
| Hungary | +36 1 7011807 |
The Compliance Department, your Compliance Officer or Compliance Manager
You can contact our Compliance Department, which is our centralized Whistleblowing channel:
thyssenkrupp AG
CO/L&C-INV
thyssenkrupp Allee 1
45143 Essen
If you work for thyssenkrupp, you can also contact your compliance officer or the compliance manager responsible for your company directly.
An open communication culture is a key component of a functioning compliance program. Employees must be able to talk about mistakes openly and above all in good time. Therefore, even if you suspect a compliance violation, you can always contact your supervisor, even if this is not an official reporting channel. There is explicitly no obligation to report to your supervisor. Non-employees should contact their business partner.
If you work for thyssenkrupp, you can also contact your compliance officer or the compliance manager responsible for your company directly.
In North America and Canada you can report an incident via phone or online (TKNA Ethics Hotline). You can find further information here.
Compliance Topics at self-sustaining segments
We kindly ask you to submit every report with reference to TKMS directly at https://www.tkmsgroup.com/compliance
We kindly ask you to submit every report with reference to thyssenkrupp nucera directly at
Labor law and human rights within thyssenkrupp
This system allows you to report possible violations of the International Framework Agreement – anonymously, if you prefer.
The parties to the contract carefully monitor the observation of the principles laid out in the agreement. Your report will help reveal and counteract violations.
All employees of thyssenkrupp and third parties (e.g. employees of external companies, suppliers, customers, trade unions) have the possibility to report violations. The incoming reports will be treated with the strictest confidentiality and examined by employees' representatives in the international committee and the Labour Relations Department at thyssenkrupp AG.
thyssenkrupp guarantees that no employee will suffer any disadvantages as a result of their report. Please use the whistleblowing system responsibly.
You should only use this system to submit a report after confiding in the responsible parties on location without finding a solution.
After submitting your report, you can set up a secured postbox for further communication.
To access the system, go to:
https://www.bkms-system.net/frameworkagreement
In addition the following e-mail address is available frameworkagreement@thyssenkrupp.com
You will find more information here