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Products and solutions, 2016-05-11, 11:00 AM

thyssenkrupp wins major service order in Germany for nearly 20,000 automatic doors of the Federal Employment Agency

  • Full service for automatic doors in the agency's buildings
  • A four-year contract valued at over two million euros
  • Biggest door-related order of its kind for the German company

The Federal Employment Agency in Germany has chosen thyssenkrupp Elevator to service a total of 19,687 of its automatic doors, fire doors, hold-open mechanisms and gate systems for a period of four years; this contract represents the biggest door-related order ever received by thyssenkrupp in Germany.

The excellent support provided by the elevator division and its service branches was a key factor in the decision to place the order with thyssenkrupp. In the federal states of Bavaria and Baden-Württemberg alone, thyssenkrupp is responsible for the servicing of over 350 elevator systems belonging to the Federal Employment Agency.

Further arguments in favor of thyssenkrupp were the economic efficiency, the company’s service concept, its nationwide service network, as well as its customer portal, which the Agency will soon be using. For Dr. Oliver Tietze, head of the elevator business in Europe and Africa, this order also works as a starting point for further projects: “Our comprehensive maintenance network was responsible for the Federal Employment Agency’s recent decision, underlining our focus on providing an excellent service and our customer’s satisfaction.”

About us:

thyssenkrupp Elevator

thyssenkrupp Elevator brings together the Group’s global activities in passenger transportation systems. With sales of 7.2 billion euros in fiscal 2014/2015 and customers in 150 countries, thyssenkrupp Elevator built its position as one of the world’s leading elevator companies from scratch in a mere 40 years’ time applying thyssenkrupp unique engineering capabilities. With more than 50,000 highly skilled employees, the company offers smart and innovative products and services designed to meet customers’ individual requirements. The portfolio includes passenger and freight elevators, escalators and moving walks, passenger boarding bridges, stair and platform lifts as well as tailored service solutions for all products. Over 900 locations around the world provide an extensive sales and service network to guarantee closeness to customers.


thyssenkrupp is a diversified industrial group with traditional strengths in materials and a growing share of capital goods and services businesses. Around 155,000 employees in nearly 80 countries work with passion and technological expertise to develop high-quality products and intelligent industrial processes and services for sustainable progress. Their skills and commitment are the basis of our success. In fiscal year 2014/2015 thyssenkrupp generated sales of around €43 billion.

Together with our customers we develop competitive solutions for the challenges of the future in the areas Mechanical, Plant and Materials. With our engineering expertise we enable our customers to gain an edge in the global market and manufacture innovative products in a cost- and resource-friendly way. For us, technical progress and innovations, allied with the combined strength of the Group, are key factors enabling us to meet current and future customer and market requirements around the world, grow on the markets of the future, and generate strong and stable earnings, cash flows and value growth.

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