Company News, 2006-07-05, 11:01 AM
ThyssenKrupp Industrieservice: best-known maintenance service provider
The industrial services sector is in a phase of dynamic development and one of the biggest and best-known companies driving the sector forward is ThyssenKrupp Industrieservice. That's the finding of the first nationwide market study into "Industrial Services" carried out by the business school Fachhochschule für Oekonomie & Management (FOM) in Essen.
Due to a heterogeneous supplier structure and in part highly specialized customer requirements, there is still a lack of transparency in the market for industrial services. The FOM conducted the study to provide a clearer picture of the growing market for purchasers of services. Almost 2,000 market players were questioned about how they assess the market (e.g. service ranges and profile of providers), the way they obtain information and the criteria on which they base their decisions.
The study showed that in this highly competitive market ThyssenKrupp Industrieservice is credited as having the largest range of services and the greatest technical capabilities. The ThyssenKrupp service specialists are not only the best-known supplier in this sector, they also rank highly when it comes to the key requirements that customers place on their service providers. The study confirmed the company's quality, competency, reliability, delivery performance, work safety and cost-efficiency. On-time delivery is what customers appreciate most about the maintenance specialists.